Tell us what you have

A person reads this and replies within one working day.

You

Name required

Institution required

Email required

Phone (optional)

What you need

Product required

Message (optional)

Anything you want us to know.

Your signal

Sampling rate (Hz)

Signal source, in your own words (optional)

Whatever you'd tell a colleague. This text goes into your audit record as your declaration.

BLOW5 file size (GB, optional)

File size is not what we bill — we count signal samples from the headers on receipt.

Signal sample count, if your converter reports it

Sample type

If other, please describe

Contains human-derived DNA? required

Unknown is treated as yes. Human-derived research data requires an AVV before upload.

Labelled calibration reads available?

Provenance of the material

AGB § 2(5): we take EU, EEA, Swiss and UK provenance as standard. Other origins are welcome once your documentation is in place — see the provenance page.

Country of origin of the source material required

Where the sample was collected or the organism came from — not where your laboratory is. This becomes part of your audit record.

Is that inside the EU, EEA, Switzerland or the UK? required

Genetic resources: Nagoya documentation required

Applies to non-human biological material from any provider country, including several EU member states. If it is a genetic resource, the obligations under Regulation (EU) 511/2014 are yours as its user — we keep the documentation as our record of that, and we need it before we can decode.

If you answer "I'm not sure", we ask you two questions before your upload window opens. Nothing is refused.

Permit or IRCC reference (optional)

Fill this in for a Specified Search Run, or if you want targets checked as part of a Signal Check.

Reference genome required

A Search Run reports where your targets are, so we have to align to the same build you will compare against. Different assemblies name the same chromosome differently and place it at different coordinates, and neither of us can see that from the output.

Target set: FASTA (10 MB maximum)

Optional. You can also send it by reply to our answer.

Build my target set from names or accessions (+€149)

Number of targets

Target category

Thresholds

Pre-filled with our defaults. Change them and they go into your audit record as yours.

Minimum supporting reads

Minimum identity (%)

Minimum breadth (%)

Minimum modified-read fraction (%)

Minimum depth at the locus

Add full outputs for the whole run (+€199) This search is for research use only. No clinical, diagnostic, forensic, or regulatory decision depends on its result.

Practical

Desired outputs

FASTQ BAM with modifications VCF/PAF .sen-lite search report viewer

Deadline wish (optional)

We state the turnaround in your offer.

Purchase order number (optional)

Consent and options

I accept the terms of service (AGB). required I acknowledge that all services are for research use only. required I have read the privacy policy. required Put me on the early-access list.

Contribute anonymised signal from this job to cross-pore validation.

Optional, revocable, and never assumed. If the material is a genetic resource, we will come back to you before using it this way: your PIC/MAT may cover your own research without covering ours.

Thank you